Terms & Conditions

Shipping Terms

** Royal Mail Customer Service has advised that. “Every single parcel, letter and card is important to us. Despite our best efforts and significant investment in extra resource, some customers may experience slightly longer delivery timescales than our usual service standards. This is due to the exceptionally high volumes we are seeing, exacerbated by the coronavirus-related measures we have put in place in local mail centres and delivery offices. In such cases, we always work hard to get back to providing our usual level of service as quickly as we can. Thank you for your patience and understanding” **

For coal bunkers, items over 4kg and oversized items a postage surcharge of £15-£60 (depending on weight) will be applied to the following postcodes:
Glasgow: FK18-19
Inverness: IV, KW 1-14, PH12-26, PH30-35, HS1-8
Isle of Man: IM1-9, IM99
Isle of Wight: PO30-41
Kilmarnock: KA27-28
Oban: PA20-49, PA60-80, PH, HS9
Orkney: KW15-17
Perth: PH17-18
Shetland: ZE1-3
Truro: TR21-25
Channel Islands

We will contact you to arrange payment for the postage surcharge after a purchase has been made.
If you have any questions regarding shipping or combining orders then please feel free to contact us by email or telephone.